1. Processing Time

• All orders are processed within 1-2 business days after payment is received. You will receive a confirmation email with your order details once the order has been processed.

2. Delivery Timeframe

• We aim to deliver your order within 7 business days from the date of dispatch. However, delivery times may vary depending on your location and unforeseen issues with courier services.
• We partner with reliable courier services to ensure timely delivery. In case of any delays, you will be informed via email or SMS.

3. Shipping Costs

• Shipping costs are calculated based on the destination and weight of the order and will be clearly displayed at checkout.
• Free shipping may be available on orders exceeding a specified value, which will be communicated on the website.

4. Order Tracking

• Once your order is shipped, we will send you a tracking number via email, allowing you to track the status of your delivery in real time.
• If you experience any issues with tracking, please contact our support team for assistance.

5. Delivery Issues

• If your order is lost, delayed, or damaged during transit, please contact us, and we will work with the courier service to resolve the issue.
• We are not liable for delivery failures due to incorrect addresses or circumstances beyond our control.